Privacy Policy

Introduction

At Idealise ("we," "our," or "us"), operated by Clouxart LTD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered idea stress-testing service at idealise.clouxart.com.

Information We Collect

Information You Provide to Us

• Email Address: When you submit an idea for analysis, we collect your email address to deliver your report.
• Idea Submissions: Your idea description, target market, and competitor information that you provide for analysis.
• Payment Information: When you purchase a full report, payment information is collected and processed by Paddle.com, our Merchant of Record. We do not store your full payment card details.
• Communications: Information you provide when you contact our support team.

Information Automatically Collected

• Usage Data: Pages visited, features used, and interaction patterns.
• Device Information: Browser type, operating system, and device type.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience.

How We Use Your Information

We use your information to:

• Generate and deliver your idea stress-test reports
• Process your transactions via Paddle
• Send you your report results and service notifications
• Improve our AI analysis and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations

AI Processing and Data Security

How Your Ideas Are Processed

• Your idea submissions are sent to AI providers (currently Anthropic Claude) for analysis.
• AI providers process your data according to their own privacy policies and data processing agreements.
• We do not use your submissions to train AI models.

Security Measures

• Encrypted data transmission (TLS/HTTPS)
• Secure cloud infrastructure on Cloudflare
• Access controls and regular security reviews

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information.

We may share your information only in the following circumstances:

• Payment Processing: We use Paddle.com as our Merchant of Record for all payment processing. When you make a purchase, Paddle collects and processes your payment information including your name, email, address, and payment method. Paddle handles all billing, invoicing, tax compliance, and refunds on our behalf. For details on how Paddle handles your data, please see Paddle's Privacy Policy.
• AI Providers: Your idea submissions are processed by third-party AI providers to generate analysis reports.
• Email Delivery: We use third-party email services to deliver your reports.
• Legal Requirements: When required by law or to protect our rights.

Your Rights and Choices

Data Subject Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

Data Deletion

You can request deletion of your data at any time by contacting us at privacy@clouxart.com. Upon deletion, your personal information will be removed from our active databases. Some information may be retained for legal compliance.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Reports are retained so you can access them via their unique URLs. You may request deletion of your reports at any time.

International Data Transfers

Our services are hosted on Cloudflare's global network. Your information may be transferred to and processed in locations outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data based on:

• Contract: To provide our services
• Legitimate Interests: To improve and secure our services
• Consent: For marketing communications
• Legal Obligation: To comply with applicable laws

Cookie Policy

We use cookies and similar tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use

• Essential Cookies: Required for the service to function
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: